About
Mountain Owl FM Solutions was founded on a straightforward premise: the transition from construction to operations requires its own dedicated work. The principals of Mountain Owl have spent their careers on both sides of that transition — and built a practice to bridge it.
Daniel Morris
Principal — FMA RPA
Stacy Shriner
Principal
Over a 25-year career, Daniel Morris held roles on every side of the construction and operations divide — contractor, construction administrator, and facilities manager. The consistent observation across all of them was that handover marks the point where construction documentation and operational requirements meet — and where the translation between the two rarely happens by default.
Construction teams produce technically complete documentation. O&M manuals, commissioning reports, as-built drawings. Everything that was built is documented somewhere. What takes dedicated FM expertise is organizing that material into something an operator can use: maintenance schedules with actual tasks, a capital plan with real numbers, a compliance calendar with real dates and real consequences.
Informal systems developed over the years to do that translation on major projects — asset registers built before a building was finished, maintenance frameworks assembled so the operations team was ready on day one. Mountain Owl FM Solutions is that approach formalized — built as a practice, with a consistent methodology, available to any building owner at handover.
Convergys — Kamloops, BC
Subject Matter Expert for Health, Safety, and Security across North America, India, and the Philippines. Standardized procurement and developed maintenance and asset tracking standards.
Strathcona County — Sherwood Park, AB
Client lead for new Community Centre and Town Hall from construction into operations. Consolidated maintenance programs across an entire campus into unified PM standards.
SNC Lavalin O&M — Edmonton, AB
Client lead for Edmonton North Remand Centre. Developed PM program and staffing for 24/7 critical operations. Capital planning and day-one operational readiness.
Splatsin and OKIB — BC
Facilities Manager for Splatsin community centre construction through operations. Manager of Public Works and Housing for OKIB. FM program development calibrated to band maintenance worker skill levels.
Construction Administration — BC
Projects managed through completion across multiple building types. Professional consultants coordinated, change orders and conflicts negotiated. Understanding of how construction documentation is produced — and why it conflicts.
Mountain Owl FM Solutions — BC
Principal. FM handover practice. Based in BC, available nationally.
FM handover work is fundamentally a documentation discipline. It requires receiving large volumes of unstructured material, extracting the facts that matter, organizing them against a structured framework, and producing output that is accurate, reviewable, and useful to someone who was not in the room when it was built.
Stacy Shriner spent ten years as a paralegal supporting an adjudicator on Canada's Indian Residential Schools Settlement Agreement — work that required exactly that. Thousands of source documents. Evidence extracted and reconciled across testimony, supporting records, and formal submissions. Findings that informed federal adjudication and that could not afford to be wrong. That is the closest direct precedent for what Mountain Owl does at handover, in a completely different subject matter.
Her background also includes five years as Executive Assistant and Facilities Manager with Splatsin Development Corp, over a decade in retail management, six years in economic development, and ten years as owner and operator of Stillwater Day Spa in Enderby, BC. Her work has taken her across Canada and brought her into sustained contact with the kinds of organizations Mountain Owl works with most — housing societies, non-profit operators, and community-based owners. At Mountain Owl, she is the client-facing principal: first contact, discovery, and ongoing relationship management.
Indian Residential Schools Adjudication Secretariat — Canada
Paralegal supporting an adjudicator on the IRSSA. Ten years. Document review, evidence extraction, and cross-referencing of testimony and supporting records across thousands of source documents.
Splatsin Development Corp — Enderby, BC
Executive Assistant and Facilities Manager. 2014–2019. Operations and administrative support within a First Nations community development organization.
Economic Development — BC
Six years of community-level economic development work. Engagement with First Nations, non-profits, and rural community organizations across British Columbia.
Retail Management — various
Ten years in multi-location retail operations and team management.
Stillwater Day Spa — Enderby, BC
Owner-operator. Established small business with 10+ years of operating history. stillwaterspa.ca
Mountain Owl FM Solutions — BC
Principal. Client engagement, business development, and relationship management.
The Practice
Mountain Owl FM Solutions produces FM Handover Programs for building owners taking possession of new construction. We engage at the point where the construction team's documentation exists and the operational program does not — and we close that gap before the building begins operating without one.
The work starts with the actual project documents: as-built drawings, O&M manuals, commissioning reports, warranty certificates, change orders. Data is verified and reconciled across all of them. Conflicts are resolved using a consistent hierarchy of authority. Gaps are flagged rather than filled with assumptions.
What comes out is a complete operational program — maintenance schedules, asset register, 30-year capital plan, compliance calendar, emergency procedures, contractor directory, and maintenance logbooks the building operator can use from day one. The same program on every engagement, built from the specific documents of the specific building.
What changes. What doesn't.
Every engagement is different. The standard is not.
The Background
The FM Handover Program draws on 25 years of practice across sectors that each contributed something the others could not. The methodology is not residential FM expertise or government FM expertise — it is the intersection of all of them.
Government and Institutional
Municipal buildings and community centres where operations cannot wait. PM programs built for demanding, high-use environments with no tolerance for gaps at possession.
Indigenous Communities
FM program development for OKIB and Splatsin calibrated to the real skill levels and resources of band maintenance workers. The program has to work for the person running it.
Commercial and Corporate
North America-wide procurement standardization and asset tracking. Consistent FM methodology across building types and geographies — the foundation for a program that holds regardless of context.
Legal and Document Work
Ten years of paralegal work on the Indian Residential Schools Settlement Agreement — extracting and reconciling evidence across thousands of source documents for federal adjudication. The same discipline FM handover work requires.
Residential and Housing
Society boards and property managers taking possession of buildings more complex than anything they have managed before. The program was built with this operator in mind.
Operations and Maintenance
25 years managing buildings handed over without proper programs. Warranties expiring unclaimed. Reserves running dry. Maintenance reactive because nobody planned it. The FM Handover Program is the direct response to that experience.
Today
Mountain Owl FM Solutions is a full-time practice based in British Columbia and available nationally. One program. One standard. The same methodology on every engagement regardless of building type, owner, or funder.
As the practice grows, the program scales — not by adding people who do it differently, but by systematizing what already works. The goal is a practice where any building owner can access a properly built FM handover program, delivered on time, built from their actual project documents.
If you have a project approaching handover — or if you are already past possession without a structured operational program — the conversation costs nothing.
Practice
Mountain Owl FM Solutions — registered BC
Principals
Daniel Morris — daniel@mountainowl.ca
Stacy Shriner — stacy@mountainowl.ca
Service area
Based in British Columbia — available nationally
Engagement trigger
IFC stage through post-possession. O&M manual stage is the standard entry point.
Contact
mountainowl.ca
info@mountainowl.ca
250-308-9365
If you want to understand what a properly built FM handover program looks like for your project, get in touch. We will tell you what the engagement involves and whether it makes sense for your building.
Get in Touch